Introduction

Master Metaphysic (“we,” “us,” or “our”) respects the privacy and confidentiality of the personal data of our Clients, Business Partners, and others whom we interact with in the course of providing our services. We are committed to implementing policies, practices, and processes to safeguard the collection, use, and disclosure of the personal data you provide us, in compliance with the Singapore Personal Data Protection Act (PDPA) 2012.

This Privacy Policy is designed to assist you in understanding why and how Master Metaphysic collects and uses your Personal Data, to whom such data is disclosed, and to whom data access requests can be addressed.

Personal Information and Other Data Collected

Personal data as defined in the PDPA refers to data about an individual who can be identified from either that particular data or from that data and other information which we have or likely have access to. Commonly collected personal data of our customers include, amongst other things, names, addresses, telephone (landline and mobile) numbers, e-mail addresses, NRIC/FIN numbers, nationalities, dates of birth, and credit card information.

We gather information from you through various channels:

  1. Transactional Engagement: When you engage in business transactions with us, such as utilizing our web design solutions, web development services, or any other services we offer.
  2. Online Inquiries: When you inquire about our services or products on our website and/or our social media pages by providing your details.
  3. Job Applications: When you apply for a job position by submitting your details to us.
  4. Other Sources: We may also obtain information through alternative means, including but not limited to application forms, telephone conversations, email correspondence, and interactions with grant claim investigators or other third parties involved in our business dealings with you.

Personal information, in this context, refers to data that can uniquely identify an individual, either on its own or when combined with other information. It’s important to note that, under relevant regulations, certain business contact information (e.g., full name, business address, business telephone number) is not considered personal data when used strictly for business-to-business (B2B) transactions.

Use of Personal Data

We collect personal data from our existing and prospective clients and employees for various reasons. Without limitation, these purposes include:

  1. Communicating with you and others as part of our business.
  2. Providing products and services to you and administering, maintaining, managing, and operating such products and/or services, including any renewals.
  3. Sending you important information regarding changes to the firm’s terms and conditions, policies, and other administrative information.
  4. Processing, assessing, and determining any requests made by you on our products or services.
  5. Any purposes in connection with any claims made under any grants or in respect of any services provided by Master Metaphysic, without limitation, making, analyzing, processing, assessing, determining, or responding to such claims.
  6. Performing any functions and activities related to the products and/or services provided by Master Metaphysic, including, without limitation, obtaining quotations and proposals, auditing, reporting, and general servicing and maintenance of the products and/or services.
  7. Facilitating social media sharing functionality.
  8. Resolving complaints and handling requests for data access or correction.

Retention

We will retain your Personal Data for as long as necessary in order to fulfill the purpose for which it was collected or as required by the relevant laws.

Tracking & Cookies Data

Cookies are small files that require user permission to be installed on a device’s hard drive. Cookies will only start to perform their functions after such permission is granted. By collecting and analyzing data on the user’s browsing patterns, cookies allow web applications to respond to the user as an individual by tailoring a web application’s operations to the user’s specific needs and preferences.

Permission for cookies is granted by default in most web browsers. You can, however, choose to disable this function in your browser’s settings. This may prevent you from taking full advantage of our website.

We use cookies and similar tracking technologies to track the activity on our website. This use is designed to assist us in gathering data on web page traffic. The gathered data is used only for statistical purposes.

Overall, the data collected by the cookies is used for the purpose of improving your browsing experience on our website. Cookies do not grant us access to your computer or any information about you outside of your browsing activity on our website.

Who We Disclose Your Personal Data To

We do not sell, exchange, trade, or offer personal information to outside parties. However, this does not include trusted third parties where we are using third parties’ software to hold your information, generate reports, for marketing purposes, sending promotional emails, so long as those parties agree to keep your information confidential.

Third-Party Links

Our website may contain links to other sites. Other sites have separate and independent privacy policies. Please be aware that we are not responsible for the privacy practices of such other sites, and we have no responsibility or liability for the content and activities of these linked sites. This Privacy Policy applies solely to information collected by our website.

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties. Any inclusion of a link on Master Metaphysic’s website does not imply endorsement of the linked site or service by us.

Please note that we are not responsible for the collection, usage, and disclosure policies and practices (including the information security practices) of other organizations, such as Facebook®, Twitter®, Apple®, Google®, Microsoft®, RIM/Blackberry® or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or electronic device manufacturer, including any Personal Information you disclose to other organizations through or in connection with MediaPlus Digital.

Security

Master Metaphysic will protect your personal data with appropriate technical, physical, legal, and organizational measures. While the transference of electronic data over the internet has inherent risks, we will use reasonable precautions to ensure your personal data is not subject to unnecessary risks.

Changes To This Privacy Policy

Master Metaphysic will update this Privacy Policy from time to time. If material changes are made to this Privacy Policy, they will be posted on our website and date-stamped. We encourage you to review the Privacy Policy page on our website periodically in order for you to stay notified of any changes.

User Consent

By agreeing to how we collect your personal data (please refer to the “How we collect your personal data” section), you consent to our privacy policy and allow us to collect or use your personal information in accordance with the Personal Data Protection Act of Singapore (PDPA) 2012.

Contact Us

You can reach us by visiting the Contact Us page if you have any further questions about Master Metaphysic’s Privacy Policy.